SYED AHMED MARAICAR

SYED AHMED MARAICAR

Operation Executive

Dubai

Profile summary

Looking for an opportunity to make a challenging career in the field of operations and customer service.

Career highlights

Streamlined Shipment Sorting Process: At Sky Express, implemented a courier bin sorting system based on geographic area, significantly improving sorting efficiency and minimizing shipment delays.

Key skills

Skills
MS officeGood communication skillsOutlook mailGood TypingInternet Operation skillsEnglishMS AccesswordExcelOutlook

Professional experience

Operation ExecutiveMay 2024 - Jul 2025
FRANCH EXPRESS COURIER | INDIA

"Managed cash and electronic payments for completed deliveries, ensuring accurate financial transactions. Communicated proactively with dispatchers and colleagues to coordinate efficient delivery routes and resolve logistical challenges. Conducted thorough vehicle inspections and preventative maintenance, minimizing downtime and ensuring safe operation. Consistently adhered to all safety regulations and company policies, contributing to a safe working environment. Provided exceptional customer service, resolving inquiries and addressing concerns to enhance customer satisfaction. Meticulously documented all deliveries and pickups, maintaining accurate records and contributing to inventory management. Supported operational efficiency by performing additional tasks as needed."

Operation ExecutiveMar 2017 - Apr 2024
Sky Express International courier & cargo llc | UAE

Managed end-to-end export operations for courier and e-commerce shipments, specializing in Saudi Arabia, Bahrain, and Iraq, leveraging seven years of experience in operations, customer service, and dispatch. Oversaw the secure handling and export of electronics, including mobile devices and laptops. Ensured meticulous documentation and efficient consolidation of bulk shipments. Proactively advised exporters on strategies to minimize duty expenses and expedite clearance processes. Tracked export shipments to final delivery, maintaining comprehensive shipment data in Excel. Streamlined pick-up coordination by relaying precise instructions to courier partners for e-commerce collections. Implemented a rigorous in-scanning system to prevent shipment loss and optimized sorting processes by courier bin assignment.

SUPERVISORJan 2014 - Jun 2016
Glossy Matt Interior Decors | INDIA

Create decorative layouts for homes, offices, restaurants, stores and hotels Include creating color palletes, selecting appropriate furniture's and accessorizing the space with fabrics, wall hangings, window treatments, light fixtures and floorings.

SALES EXECUTIVEMay 2009 - Dec 2013
RELIANCE COMMUNICATION

Follow up with clients & identify problematic areas to get prompt collection Collection of due payments effectively and efficiently. Timely invoicing and collection in the region. Should maintain good relation with all clients for getting payments in time. Reconciliation with builder at all levels for the collection Supporting the sales with back end and front end support

Production Co-ordinatorMar 2006 - Apr 2009
SS MUSIC TELEVISON CHANNEL

Production Co-ordinator known as PA is a job title used in television for a person responsible for various aspects of a production Working along with the director and editor Organizes and files Director's notes for the shoot Run errands for the Director and Associate Producer Assists in setting up lighting and sound equipment Coordinates with Actors' PAs regarding schedules and preferred meals of their talents Provides Apple boxes for filming crew Knowledgeable on pre and post production procedures Effective in coordinating shoots Experienced in using production equipment Proficient in Adobe Premiere, Final Cut Pro, MS Access, MS Office and Meeting Apps

Education

Bachelor's Degree, Visual CommunicationJan 2002 - Dec 2005
The New College